1. Introduction
Welcome to Charlotte Stteamers ("Company", "we", "our", "us"). We respect your privacy and are committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL].
2. Information We Collect
We collect the following types of information:
  • Personal Information: Name, email address, phone number, and address when you fill out forms, request a quote, or book a service.
  • Payment Information: If you make a purchase, we collect payment details through secure third-party payment processors.
  • Automatically Collected Information: IP address, browser type, device information, and website usage statistics through cookies and analytics tools.
3. How We Use Your Information
We use the information collected for the following purposes:
  • To provide and manage our cleaning services.
  • To process transactions and send confirmations.
  • To communicate with you regarding inquiries, appointments, and promotions.
  • To improve our website, customer service, and overall business operations.
  • To comply with legal obligations and protect against fraud.
4. How We Share Your Information
We do not sell or rent your personal information. However, we may share information in the following situations:
  • Service Providers: Third-party companies that help us with payment processing, marketing, and website hosting.
  • Legal Compliance: If required by law or to protect our rights and business operations.
  • Business Transfers: If our company is acquired or merged with another company.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure.
7. Your Rights and Choices
Depending on your location, you may have the right to:
  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Restrict or object to data processing. To exercise these rights, contact us at [Your Contact Email].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, you can contact us at: Charlotte Stteamers
7042076737